Archive for category Design Thinking
A friend of mine teaches design thinking and hosts creativity programs. His second child was born 90 seconds after his first. He says they’re not twins. Go for it…
The story is true, not just an exercise in thinking out of the box. In our first meeting my friend issued this challenge, adding that only one person in his seminars had ever gotten the answer. I did what most people probably do; I entertained some possible but unlikely scenarios that could lead to that outcome. But no, he didn’t impregnate two different women within a few weeks of each other, who then coincidentally gave birth at the same time. Nor was he a sperm donor. Nor is he using the “father” term loosely in a case where his wife had been implanted with fertilized eggs from two different pairs of parents.
I pondered it for bit, and then felt a tinge of disappointment when it hit me. “Do you have triplets?”, I asked. He smiled and nodded. The incident left me wondering about some other creativity trainers I’ve known. It also got me thinking about the twentieth-century philosophers I praised in my last post. In the early 1900s, young Ludwig Wittgenstein realized that most philosophical problems – certainly those dealing with ideals and universals – simply stem from misunderstandings of the logic of language. Wittgenstein worked in the cold, hard, realm of logic we call analytic philosophy. Coincidentally, those fuzzy-thinking French at the far extremes of philosophy during the same era also concluded, through a radically different method, that language is definitely not a transparent medium of thought. Michel Foucault and Jacques Derrida, for all their incoherent output, actually do, in my view, defend this position convincingly. Richard Rorty, in his 1967 introductory essay to The Linguistic Turn, brilliantly compares the similar conclusions reached at the same time by these two disjoined schools of thought.
As we talked about using the triplets puzzle in creativity seminars I wondered if those who solved it might be more gifted in linguistics – or perhaps philosophy of language – than in creative thought. Creativity certainly had little to do with my drilling into the language of the puzzle only after plodding through the paternal possibilities. I was channeling Jacques Derrida, not being creative.
It is only a quirk of language that we don’t think that two triplets are also twins. In fact, I seem to recall that they often are – literally. That is, triplets often comprise a pair of monozygotic twins plus a fraternal sibling. So even by use of standard language, two of his triplets might be twins.
The idea of confusing creative problem solving with creative use of – or analysis of – language reminds me of another scenario that often puzzled me. Tony Buzan, the mind-mapping creativity guru, starts one of his courses off by challenging students to, in a fixed time period, record as many uses of a paper clip as possible. Presumably, creative folk find more than the rest of us. He then issues a 2nd challenge: how many things can you not do with a paper clip? Most people find more non-uses than uses. Tony jokingly suggests that we’re negative thinkers because we produce longer lists for the latter.
He then collects examples of non-uses for paper clips from the class, including that you can’t eat them or use them for transportation. Challenging that group to assert whether they’re sure there’s no possible way to eat a paper clip, someone eventually offers that if the paper clip is ferrous, you could grind it up and eat it as a supplement. Inevitably, a more creative student then realizes that Tony didn’t specify the material from which the paper clip was made. It could be made of dried wheat, and then, of course, you could eat it.
Once again, for me at least, the challenge now focuses on language more than creativity. Is it creative to call a paper-clip-shaped piece of spaghetti a paper clip? Or is it just undisciplined? Or both? I doubt that most audiences would have trouble coming up with culinary solutions when quizzed about what sort of things they could do with a paper-clip-shaped piece of pasta. So I suspect the difference between those who went down the route of non-metal (or non-plastic) paper clips and those who did not may stem from experience and situation more than from innate or learned creative abilities. And, by the way, I can easily drive a paper clip if it has wheels, an engine, and comes from Bugatti, not Buitoni. Cream-colored, or bolognese-red?
Once you become attuned to paradoxes that dissolve under a linguistic lens, you find them everywhere. Even in modern philosophy, a place you might expect practitioners to be vigilant. Experimental philosopher Joshua Knobe comes to mind. He’s famous for the Knobe Effect, as seen in the following story.
The CEO of a company is sitting in his office when his Vice President of R&D comes in and says, “We are thinking of starting a new program. It will help us increase profits, but it will also harm the environment.” The CEO responds that he doesn’t care about harming the environment and just wants to make as much profit as possible. The program is carried out, profits are made and the environment is harmed.
Knobe asks those presented with this story whether the CEO intentionally harmed the environment. 82 percent say he did. Knobe then repeats the story, changing only a single word. “Harm” becomes “help”: “… it will also help the environment.”
Knobe then asks whether, in the second story, the CEO intentionally helped the environment. Only 23% of people think so. Some see the asymmetry in responses as a direct challenge to the notion of a one-way flow of judgment from the factual (non-moral) domain to the moral. Spooky and fascinating as that prospect is, I don’t think the Knobe Effect is evidence of it. It’s a language game, Josh – as Wittgenstein would say.
The asymmetry stems not from different bridges (for “harm” and “help”) from fact to moral judgment, but from the semantic asymmetry between “intentionally harm” and “intentionally help.” In context, “intentionally harm” is not simply the negation of “intentionally help.” “Intentional” means different things when applied to help and harm. In popular usage “intentionally harm” is understood by most people to mean awareness that your action will cause harm, as its primary purpose or as a secondary consequence. However, “intentional help” is understood by most people to mean your primary purpose was to help, and not that helpfulness could be a mere byproduct.
As WVO Quine made clear, meaning does not stem from words – it stems from sentences, at minimum. No word’s meaning is independent of its context. Quine discusses such concepts at length in Pursuit of Truth (1990) and “Ontological Relativity” (1967).
I get a real kick out of Tony Buzan. I’m well aware that most of his claims about the brain are pure quackery. What percentage of your brain do you use…? His mind-map claims (ultimate revolutionary mind power tool) are a bit out to lunch too. But he’s charming; and I know many people who thrive on mind maps and do great things with them (“if that works for you, great…”). Kudos to him for putting the ancient Greek and Roman mnemonists on a pedestal, and for stressing the link between memory training and creativity. More importantly, anyone who champions games, daydreaming, not acting your age, while pushing rigorous memory training gets my highest praise. Oh, and he designs his own clothes.
I thought hard; and I finally I envisaged one thing a paper clip can never be. A paper clip can absolutely never be a non-paper-clip. But can it be a set of non-paper-clips? Or a set of all sets not containing non-paper-clips? Can you picture it?
I recently ran across an outstanding blog and series of articles by Bruce A. Vojak, Associate Dean for Administration and an Adjunct Professor in the College of Engineering at the University of Illinois. Vojak deals with the epistemology of innovation. Epistemology is mostly an academic term, not yet usurped by Silicon Valley spin doctors, which basically means the study of knowledge and its justification – in other words, what we know, how we know it, and how we know we know it. So it follows that Vojak’s intent is to challenge readers to reflect on the practice of innovation and on how practitioners come to know what to do today in order to innovate successfully.
Incidentally, Vojak uses the popular term, “breakthrough innovation” – as we all do. I’ve been somewhat skeptical that this term can really carry much epistemic weight. It is popular among innovation advocates, but I’m not sure it has any theoretical – thus predictive – value. Even Judy Estrin, a Silicon Valley visionary for whom I have great respect, differentiates breakthrough from other innovation only in terms of historical marketplace success. Thus it seems to me that breakthrough can only be applied to an innovation in retrospect. In this sense it may be rare that prospective innovators can know whether they are pursuing continuous innovation or the breakthrough variety. Why set your sights low? In any case, Vojak is much more knowledgeable on the topic than I, and I’ll enjoy seeing where he goes with the breakthrough distinction that he develops somewhat in his So, what’s the big idea?. Vojak offers that breakthrough innovators are systems thinkers.
The articles by Vojak that I’m most thrilled with, contrasting the minds of contemporary innovators, are entitled “Patriarchs of Contemporary Innovation.” He’s released two of these this month: Newton & Goethe and Socrates & Hegel. I love these for many reasons including good subjects, concisely covered, flowing logically in a non-academic tone; but especially because they assign a very broad scope to innovation, contrasting the tunnel vision of the tech press.
In Newton & Goethe, Vojak looks at what can be learned from contrasting the two contemporary (with each other) thinkers. The objective Newton used a mathematical description of color, saw color as external to humans, reduced color into components (his famous prism experiment), and was a detached and dispassionate observer of it – the classic empiricist. For the subjective Goethe, color is something that humans do (it’s in our perception). Goethe was attached to color’s beauty; color is an experiential matter. In this sense, Newton is an analyst and Goethe is a design-thinker. Vojak then proposes that one role of an innovator is be able to hold both perspectives and to know when each is appropriate. Contrast this mature perspective with the magic-creative-powers BS peddled by Silicon Valley’s hockers of Design Thinking.
Because of my interest in history of science/philosophy of science, one aspect of Newton & Goethe got me thinking along a bit of tangent, but I think a rather interesting one. Vojak contrasts the romanticism and metaphysics of Goethe with the naturalism and empiricism of Newton, the “mastery of them that know.” But even Newton’s empiricism went only so far. Despite his having revealed what he called “true causes” and “universal truths,” his responses to his peers on what gravity actually was suggest that he never sought justification (in the epistemological sense) for his theories. “Gravity is the finger of God,” said Newton.
Newton was not a scientist, and we should avoid calling him that for reasons beyond the fact that the term did not exist in his day. He was a natural philosopher. When his rival continental natural philosophers – the disciples of Descartes – demanded explanation for force at a distance (how gravity pulls with no rope), Newton replied something along the lines of that gravity means what the equation says. For Newton there was no need to correlate experience with something behind the experience. This attitude seems natural today, with our post-Einstein, post-quantum-mechanics perspective, but certainly was rightly seen by the emerging naturalists of Newton’s day as a theological-holdout basis for denying any interest in understanding reality.
In my view, history shortchanges us a bit by not bothering to mention that only 20% of Newton’s writings were in math and physics, the rest being theology and various forms of spooky knowledge. As presented in modern textbooks, Newton doesn’t seem like the type who would spend years seeking divine secrets revealed in the proportions of biblical structures, yet he did. Newton helped himself to Design Thinking at times.
None of this opposes any of Vojak’s contrast of Newton and Goethe; I just find it fascinating that even in Newton’s day, there was quite a bit of thinking on the opposite side of Newton from Goethe.
William Storage 14 Jun 2012
Visiting Scholar, UC Berkeley Center for Science, Technology, Medicine & Society
I’ve been looking into the range of usage of the term “Design Thinking” (see previous post on this subject) on the web along with its rate of appearance in publications. According to Google, the term first appeared in print in 1973, occurring occasionally until 1988. Over the next five years its usage increased ten-fold, then calming down a bit. It peaked again in 2003 and has declined a bit since then.
Rate of appearance of “Design Thinking” in publications
since 1970 (bottom horizontal is zero) per Google.
More interesting than term publication rates was the Google data on search requests. I happened upon a strong correlation between Google searches for “Design Thinking” and both “Bible verse” and “scriptures.” That is, the rate of Google searches for Design Thinking rise and fall in sync with searches for Bible verses.
A scatter plot of search activity for Design Thinking and Bible verse from 2005 to present shows an uncanny correlation:
US web search activity for Design Thinking and Bible verse (r=0.9648) Source: Google Correlate
From this, we might conclude that Design Thinking is a religion or that holism is central to both Christianity and Design Thinking. Or that studying Design Thinking causes interest in scriptures or vice versa. While at least one of these four possibilities is in fact true (Christianity and Design Thinking both rely on holism), we would be very wrong to think the relationship between search behavior on these terms to be causal.
A closer look at the Design Thinking – Bible verse data, this time as a line plot, over a few years is telling. Searches for the both terms hit a yearly minimum the last week of December and another local minimum near mid-July. It would seem that time of year has something do with searching on both terms.
Google Correlate relative rates of searches on Design Thinking
and Bible verse, July 09-July 2011 (r=0.964)
If two sets of data, A and B, correlate, there are four possibilities to explain the correlation:
1. A causes B
2. B causes A
3. C causes both A and B
4. The correlation is merely coincidental
Item 3, known as the hidden variable or ignoring a common cause, is standard fare for politics and TV news (imagine what Fox News or NPR might do with the Design Thinking – Bible verse correlation). But in statistics, spurious correlations are bad news.
Spurious regression is the term for the scenario above. In this linear regression model, A was regressed on B. But there is some unknown C probably having to do with seasonal interest/disinterest due to time availability or more pressing topics of interest. Searches on Broncos and Tebow, for example, have negative correlations with Design Thinking and Bible verse.
Watch for tomorrow’s piece on Politics Thinking and Journalism Thinking.